Our Services
Transformation and Improvement
We help organisations deliver lasting change through structured, operations-led transformation. Our teams rapidly diagnose challenges, coach frontline leaders, and embed governance and improvement routines that sustain performance. From strategy design to execution, we build internal capability, ensuring transformation becomes part of business-as-usual rather than a one-off initiative.
Cost Improvements
Our sustainable cost improvement approach delivers measurable savings while protecting quality of care. We work with operational and finance teams to identify opportunities, quantify impact, and implement changes that stick. Using a “board-to-ward” delivery model, we align improvement, finance, and PMO functions—shifting focus from short-term quick wins to long-term financial resilience.
Planned (Elective) Care Transformation
We support hospitals to increase elective throughput, optimise theatres, and enhance outpatient productivity in line with GIRFT standards. Our approach combines data-led analysis with clinical engagement to streamline perioperative pathways, reduce cancellations, and improve capacity planning. The result is faster recovery, higher utilisation, and better patient experience.
Unplanned (Urgent and Emergency) Care Transformation
We help organisations improve flow from front door to discharge. By redesigning emergency pathways, supporting your ED teams, strengthening SDEC and AMU models, and embedding effective site management, we reduce overcrowding, ambulance delays, and length of stay. Our model integrates national UEC priorities with local needs to deliver safe, timely, and resilient care.
Digitally Enabled UEC Transformation
Our UEC Simulation Planner combines advanced analytics with practical transformation expertise. We build data-driven models to simulate hospital capacity, test “what-if” scenarios, and guide investment decisions. This enables hospitals to right-size their bed base, plan for surge demand, and align clinical, estates, and workforce planning around real evidence.
Clinical Workforce Optimisation
Administrative and Clerical Workforce Redesign
We align medical workforce capacity with patient demand to maximise productivity and staff wellbeing. Using digital tools and activity-based modelling, we help services optimise job planning, reduce temporary spend, and recover lost capacity. Our approach creates balanced, sustainable workforce models that support high-quality, efficient clinical care.
We help organisations streamline administrative and clerical functions to improve productivity and release savings. By analysing establishment, ESR, and workflow data, we identify duplication and misalignment, then design leaner, digitally enabled operating models. The outcome: reduced costs, improved service quality, and a more resilient workforce.